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Q: The game was rained out. Can I get a raincheck?
A: f the event you reserved parking for was canceled and you did not use your reserved parking spot, you’ll receive a credit for the full value of your reserved spot to use at a later date. Rainchecks are issued by the owner of the spot you reserved, and typically get sent out within 24 hours of the canceled event. Rainchecks are only available if the event was canceled and you did not use your parking pass.
Q: Am I locked into a long-term contract?
A: You are never locked into a long-term contract. All monthly parking agreements are made on a monthly basis.
Q: Does the facility have an attendant present at all times?
A: Check the location description at the bottom of your parking facilities detail page. Everything you need to know will be included on the location’s information page.
Q: Will there be any additional fees?
A: Most monthly spots won’t have additional fees.
Some locations may have an application fee or charge for add-on services such as a premium space location or large vehicle parking. All additional fees will be listed in the location description at the bottom of your parking facilities detail page.
Q: Can I get my money back?
A: We guarantee refunds to everyone, when applicable.